{"id":27353,"date":"2023-12-21T07:17:07","date_gmt":"2023-12-21T14:17:07","guid":{"rendered":"https:\/\/viralyft.com\/blog\/?p=27353"},"modified":"2024-11-23T02:29:47","modified_gmt":"2024-11-23T09:29:47","slug":"instagram-comments-not-showing","status":"publish","type":"post","link":"https:\/\/viralyft.com\/blog\/instagram-comments-not-showing","title":{"rendered":"Instagram Comments Not Posting or Showing? 7 Ways to Fix"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Even though most people log into <\/span><span style=\"font-weight: 400;\">Instagram<\/span><span style=\"font-weight: 400;\"> to look at photos and watch Reels, the comments section is still an important part of the social media platform\u2019s community. This is where users express their support (and dislike) of other creators, hold debates, and express their opinions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For brands and influencers on Instagram, comments are even more essential. The main benefit they provide is they help increase your influence and discoverability on the app by <\/span><a href=\"https:\/\/viralyft.com\/blog\/instagram-engagement\"><span style=\"font-weight: 400;\">raising your engagement rate<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, when comments aren\u2019t visible on your Instagram content or on other accounts\u2019 posts, that\u2019s a sign that something\u2019s wrong. But you may need to do some digging to get to the bottom of it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Below, we\u2019ve got seven common reasons for Instagram comments not showing to share with you, as well as a few potential fixes you can use to try and get the discourse flowing again!<\/span><\/p>\n<h2><strong><span style=\"color: #5339d3;\">7 Reasons<\/span> Comments Aren\u2019t Posting or Showing on Instagram<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Let\u2019s discuss the reasons that comments aren\u2019t showing on Instagram, starting with problems with the app itself.<\/span><\/p>\n<h2><strong>1. Instagram Needs to be Updated to the <span style=\"color: #5339d3;\">Latest Version<\/span><\/strong><\/h2>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-large wp-image-35081\" src=\"https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2024\/01\/Update-the-Instagram-App-900x418.jpg\" alt=\"Your App is Outdated\" width=\"800\" height=\"372\" srcset=\"https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2024\/01\/Update-the-Instagram-App-900x418.jpg 900w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2024\/01\/Update-the-Instagram-App-600x278.jpg 600w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2024\/01\/Update-the-Instagram-App-768x356.jpg 768w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2024\/01\/Update-the-Instagram-App-1536x713.jpg 1536w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2024\/01\/Update-the-Instagram-App-2048x950.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re not seeing comments on any posts in your feed, the <strong>first thing<\/strong> you should do is check if you have the latest version of Instagram downloaded to your mobile device.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You see, when developers release a new version of a software or platform, the old version becomes increasingly dysfunctional. That\u2019s because it\u2019s no longer supported by the developers or your mobile device.\u00a0<\/span><\/p>\n<div class=\"su-note\"  style=\"border-color:#e5ddce;border-radius:14px;-moz-border-radius:14px;-webkit-border-radius:14px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#fff7e8;border-color:#ffffff;color:#000000;border-radius:14px;-moz-border-radius:14px;-webkit-border-radius:14px;\">\n<p><b>Solution: Update Your Instagram App to the Latest Version<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In the event that your Instagram app is out of date, <strong>close<\/strong> the Instagram app and go into your <strong>app store<\/strong>. Next, <strong>find the section<\/strong> of the app store that shows which apps need to be updated and select <\/span><b>Instagram<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After the update has been <strong>downloaded and installed<\/strong>, open Instagram again and see if comments are visible.<\/div><\/div><\/span><\/p>\n<h2><strong>2. Instagram is Experiencing a <span style=\"color: #5339d3;\">Glitch or a Bug<\/span><\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">In some cases, Instagram may be experiencing a glitch or a bug in their software that is causing comments to appear hidden. A glitch is a temporary interruption or fault in the system that causes an error. It often happens at random. A bug, meanwhile, is a fault that is more long-lasting and typically affects a lot of people simultaneously.<\/span><\/p>\n<div class=\"su-note\"  style=\"border-color:#e5ddce;border-radius:14px;-moz-border-radius:14px;-webkit-border-radius:14px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#fff7e8;border-color:#ffffff;color:#000000;border-radius:14px;-moz-border-radius:14px;-webkit-border-radius:14px;\">\n<p><strong>Solution: Restart the Instagram App or Update It<\/strong><\/p>\n<p>Sometimes, fixing a comment glitch can be as simple as closing the Instagram app and then opening it again.<\/p>\n<p>To address a bug, though, you may need to <a href=\"https:\/\/viralyft.com\/blog\/how-to-update-instagram\">update the app<\/a>. In that case, keep an eye on Instagram\u2019s official social media accounts on Instagram, X, or Facebook, as they will likely post when an update that will fix the bug becomes available.<\/div><\/div>\n<h2><strong>3. Instagram is Suffering a <\/strong><strong><span style=\"color: #5339d3;\">Server Outage<\/span><\/strong><\/h2>\n<p><a href=\"https:\/\/viralyft.com\/tools\/is-instagram-down\"><img decoding=\"async\" class=\"aligncenter wp-image-33810 size-large\" src=\"https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Is-Instagram-Server-Down-Checker-Banner-900x311.jpg\" alt=\"Is Instagram Server Down Checker Banner\" width=\"900\" height=\"311\" srcset=\"https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Is-Instagram-Server-Down-Checker-Banner-900x311.jpg 900w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Is-Instagram-Server-Down-Checker-Banner-600x207.jpg 600w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Is-Instagram-Server-Down-Checker-Banner-768x266.jpg 768w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Is-Instagram-Server-Down-Checker-Banner.jpg 1174w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p>Social media platforms (and all other apps and websites) operate from servers. Servers are powerful computers that store and send data, resources, and other essential information. But they\u2019re not perfect. They can be sluggish or even go down.<\/p>\n<p>When Instagram\u2019s servers go down, the app and website may stop loading comments.<\/p>\n<div class=\"su-note\"  style=\"border-color:#e5ddce;border-radius:14px;-moz-border-radius:14px;-webkit-border-radius:14px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#fff7e8;border-color:#ffffff;color:#000000;border-radius:14px;-moz-border-radius:14px;-webkit-border-radius:14px;\">\n<p><b>Solution: Wait for the Servers to Come Back Online<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If Instagram\u2019s servers are down, there\u2019s nothing you can do but wait for them to come back online. You can check the status of this issue by following the official Instagram account on other social media platforms.<\/div><\/div><\/span><\/p>\n<h2><strong>4. The Instagram App <span style=\"color: #5339d3;\">Cache is Full<\/span><\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Something else can cause comments on Instagram to not load: your Instagram app cache may be full.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The cache is the repository for data about what pages or posts you\u2019ve already viewed, so that when they come up in your feed again, they can load faster. Over time, however, your cache can get full, and this can cause features like comments to load slowly instead.<\/span><\/p>\n<div class=\"su-note\"  style=\"border-color:#e5ddce;border-radius:14px;-moz-border-radius:14px;-webkit-border-radius:14px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#fff7e8;border-color:#ffffff;color:#000000;border-radius:14px;-moz-border-radius:14px;-webkit-border-radius:14px;\">\n<p><strong>Solution: Empty Your Instagram App Cache<\/strong><\/p>\n<p>Emptying the cache on an app is a simple process, even if you\u2019ve never done it before. Check out <a href=\"https:\/\/viralyft.com\/blog\/how-to-clear-instagram-cache\">our guide to easily clearing your Instagram cache<\/a> whether you\u2019re using an iPhone, Android, or desktop computer.<\/div><\/div>\n<h2><strong>5. Your <span style=\"color: #5339d3;\">Internet Connection<\/span> is Weak<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Another potential culprit behind comments on Instagram refusing to load is your internet connection. If you\u2019re not getting a strong signal, then your computer or mobile device will be slow to pull up anything, much less an Instagram post\u2019s comment section.<\/span><\/p>\n<div class=\"su-note\"  style=\"border-color:#e5ddce;border-radius:14px;-moz-border-radius:14px;-webkit-border-radius:14px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#fff7e8;border-color:#ffffff;color:#000000;border-radius:14px;-moz-border-radius:14px;-webkit-border-radius:14px;\">\n<p><strong>Solution: Reset or Troubleshoot Your Internet Connection (or contact your internet provider)<\/strong><\/p>\n<p>When your internet isn\u2019t working properly, you can often fix it by resetting it or accessing the troubleshooter on your computer or mobile device. If those solutions fail, though, contact your internet provider and let them know you\u2019re experiencing slow speeds.<\/div><\/div>\n<h2><strong>6. The Post Creator <span style=\"color: #5339d3;\">Disabled Comments<\/span><\/strong><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-36036\" src=\"https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Disabled-Comments-900x414.jpg\" alt=\"The Post Creator Disabled Comments\" width=\"800\" height=\"368\" srcset=\"https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Disabled-Comments-900x414.jpg 900w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Disabled-Comments-600x276.jpg 600w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Disabled-Comments-768x353.jpg 768w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Disabled-Comments-1536x707.jpg 1536w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Disabled-Comments-2048x943.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Of course, comments not showing on an Instagram post may not be your fault or Instagram\u2019s, either. Creators have the power to disable the comment sections on their posts, which could be why none appear on the ones you\u2019re looking at.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this scenario, if another account disabled the comments on their post, there\u2019s nothing you can do. It\u2019s their right to not have comments on their content if they wish.<\/span><\/p>\n<h2><strong>7. The Post Creator <span style=\"color: #5339d3;\">Deleted or Hid Comments<\/span><\/strong><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-36042\" src=\"https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Deleted-or-Hid-Comments-900x414.jpg\" alt=\"The Post Creator Deleted or Hid Comments\" width=\"800\" height=\"368\" srcset=\"https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Deleted-or-Hid-Comments-900x414.jpg 900w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Deleted-or-Hid-Comments-600x276.jpg 600w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Deleted-or-Hid-Comments-768x353.jpg 768w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Deleted-or-Hid-Comments-1536x707.jpg 1536w, https:\/\/viralyft.com\/blog\/wp-content\/uploads\/2023\/12\/Deleted-or-Hid-Comments-2048x943.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Finally<\/strong>, a post creator also has the ability to delete or hide comments on their posts. You may notice that this is happening if you comment on their post and can\u2019t find it again later.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once again, though, there\u2019s nothing you can do. You can\u2019t prevent another user from getting rid of comments that were made on their original posts.<\/span><\/p>\n<h2><strong>Drive <span style=\"color: #5339d3;\">Conversations and Engagement<\/span> With Real Instagram Comments From Viralyft<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">For the most part, comments are a beautiful, communal aspect of Instagram that offer great benefits to creators. Once this feature has been restored to your Instagram experience, consider using <\/span><span style=\"font-weight: 400;\">Viralyft<\/span><span style=\"font-weight: 400;\"> to fill your posts\u2019 comment sections with <\/span><span style=\"font-weight: 400;\">real, engaging comments<\/span><span style=\"font-weight: 400;\"> to drive engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Curious about our services? <\/span><a href=\"https:\/\/viralyft.com\/contact-us\"><span style=\"font-weight: 400;\">Reach out<\/span><\/a><span style=\"font-weight: 400;\"> to our knowledgeable support team to learn more!<\/span><\/p>\n<h2><strong>Frequently Asked Questions<\/strong><\/h2>\n\t\t\t<div id=\"rank-math-rich-snippet-wrapper\" class=\"\">\n\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\n","protected":false},"excerpt":{"rendered":"<p>Comments are vital to maintaining a thriving community on Instagram \u2013 plus they\u2019re amazing for helping you grow your brand! So, when you can\u2019t see them, that\u2019s a problem. Discover 7 reasons and fixes for Instagram comments not showing.<\/p>\n","protected":false},"author":12,"featured_media":27395,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[76],"tags":[86],"class_list":["post-27353","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-instagram","tag-instagram-comments"],"acf":[],"modified_by":"Melissa Ray","_links":{"self":[{"href":"https:\/\/viralyft.com\/blog\/wp-json\/wp\/v2\/posts\/27353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viralyft.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/viralyft.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/viralyft.com\/blog\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/viralyft.com\/blog\/wp-json\/wp\/v2\/comments?post=27353"}],"version-history":[{"count":21,"href":"https:\/\/viralyft.com\/blog\/wp-json\/wp\/v2\/posts\/27353\/revisions"}],"predecessor-version":[{"id":37717,"href":"https:\/\/viralyft.com\/blog\/wp-json\/wp\/v2\/posts\/27353\/revisions\/37717"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/viralyft.com\/blog\/wp-json\/wp\/v2\/media\/27395"}],"wp:attachment":[{"href":"https:\/\/viralyft.com\/blog\/wp-json\/wp\/v2\/media?parent=27353"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/viralyft.com\/blog\/wp-json\/wp\/v2\/categories?post=27353"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/viralyft.com\/blog\/wp-json\/wp\/v2\/tags?post=27353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}